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FAQ

  • VISITATION ETIQUETTE

  • Bring your energy and enthusiasm!

  • Make an effort to get to know the other attendees. We can all learn from each other.

  • Dress casually. Groups can wear the school colors or school shirts.

  • Please be on time and considerate of the jam-packed schedule. Doors open at 8:15AM.

  • Wear pants if you are adventurous enough to slide!

  • Please honor the Essential 55 Rule #22, "no gum chewing."

  • Keep in mind you will be moving from room to room, travel lightly.

  • Please silence your cell phones and do not accept phone calls during class or workshops.

  • Please turn off your video cameras. Still photography is allowed ONLY in workshops and during transitions. Please do not take photos during classroom observations.

  • Honor the privacy of our students. Please do not ask them for their email or contact information. (Thank you notes can be sent to training@ronclarkacademy.com or mailed to The Ron Clark Academy, Attn: Educator Training, 228 Margaret Street SE Atlanta, GA 30315.)

PAYMENT & REGISTRATION QUESTIONS

WHAT TYPE OF PAYMENTS ARE ACCEPTABLE?
We accept all major credit cards and payments made via donor’s choose.
Registrations must be completed online.

WHAT IS YOUR CANCELLATION POLICY?
Reservations may be cancelled 30 days prior to the registered training date. Cancellations made after this deadline will not be given refunds, and the registrant(s) will be responsible for paying the registration fee in full. Registrants who reserve their spot via purchase order will still be invoiced for and required to pay the full fee, even if they do not attend the training. No refunds will be issued for no-shows. You must contact us prior to the conference to cancel.

HOW DO I CANCEL MY REGISTRATION?
Reservations may be cancelled 30 days prior to the registered training date. To receive your refund, please submit your cancellation by logging into your registration confirmation page (you will need your confirmation number). After logging in select “cancel”. It may take 1-2 business days for refunds to be processed to your credit card.

I’M REGISTERED BUT CANNOT ATTEND. MAY SOMEONE ELSE GO IN MY PLACE?
Registrations may be transferred to another person within your organization for no fee. Transfers may be completed online by logging into your registration confirmation page and assigning a new name to the registration. The deadline to make changes is 48 hours prior to the event.

CAN I USE A PURCHASE ORDER?
Yes, we do accept purchase orders to hold a registration. A copy of the purchase order must be submitted within 30 days of the registration. Purchase orders can be emailed to oliver@ronclarkacademy.com or faxed to 678-731-1505. Once a purchase order is received, your registration will be approved. Payment must be received prior to the training date. Registrations without payment or purchase order are subject to cancellation after 30 days of registering. Please make checks payable to: The Ron Clark Academy
ATTN: Educator Training, 228 Margaret Street SE, Atlanta, GA 30315

IS PAYMENT DUE BEFORE THE TRAINING DATE?
Yes. Payment must be paid in full prior to the training date. Registrations without payment or purchase order are subject to cancellation 30 days prior to the training day.

I REGISTERED ONLINE AND USED A CREDIT CARD. WHEN WILL IT BE CHARGED?
Credit cards are processed online after you have submitted all the necessary information. You will know your if credit card has been processed or declined at that time. If you need an additional receipt sent to you at any time, please email training@ronclarkacademy.com

IS PAYMENT DUE EVEN THOUGH I DID NOT ATTEND THE EVENT?
Payment is due at the time of registration. If you do not attend the conference and did not cancel per instructions above, your payment will not be refunded. If you hold your registration with a purchase order and do not show, you will still be invoiced for your registration. Registrations without payment or purchase order are subject to cancellation after 30 days of registering.

IS THERE A DISCOUNT FOR REGISTRATION?
All training fees are used to provide scholarships for the students who attend the Ron Clark Academy; therefore, group discounts or individual discounts will not be available.

WHAT IF I WANT TO REGISTER, BUT I DON’T KNOW THE NAMES OF THE ATTENDEES YET?
No problem, you may still register online to reserve your seats. Simply enter a place holder name (or “tbd”) and use your email address for your ticket. Our registration system allows you to edit your registration and update names at any time. We will send out emails prior to the event with important information, so be sure to update the name and correct email address of the attendee 48 hours in advance of the event.

HOW DO I MAKE CHANGES TO MY REGISTRATION?
You have the ability to make changes by logging into your registration confirmation page.
Your will be asked for your confirmation number.

HOW DO I REDEEM MY PAYMENT CREDIT?

If you were issued a payment credit, then please send an email to williams@ronclarkacademy.com.  We will take care of registering you for the new date and applying your payment credit to the new registration.

HOW LONG IS MY PAYMENT CREDIT VALID?

All payment credits that were issued from January of 2019 through May of 2021 are valid until June 30, 2022. However, because our dates fill up quickly, we encourage you to register as soon as you have selected your desired date.  If you need to check the status of your payment credit, then please send an email to williams@ronclarkacademy.com

I REGISTERED, BUT I DID NOT RECEIVE AN EMAIL CONFIRMATION.  HOW DO I FIND MY CONFIRMATION?
Your email providers do the best they can to filter spam, but sometimes the systems mistakenly block emails that you would like to receive. We ask that you please add us to your trusted list of senders, contacts or address book. 

If you do not see an email from training@ronclarkacademy.com in your inbox, our email may have mistakenly been sent to your spam folder. Please open your spam folder and check to see if you have an email from training@ronclarkacademy.com. If you do, please open it and mark the email as “Not Spam.”

FREQUENTLY ASKED QUESTIONS

WHAT DOES MY REGISTRATION FEE INCLUDE?
Your registration fee includes admission to all sessions, digital conference materials, lunch, drinks, and snacks.

WILL RON CLARK BE AT THE SCHOOL AND CAN I WATCH HIM TEACH?
Mr. Clark is at every training, and you will be able to watch him teach. However, we cannot predict illness or other emergencies that may cause Ron to be absent during your visit.

CAN STUDENT TEACHERS VISIT THE ACADEMY?
Yes, student teachers will greatly benefit from the RCA Experience.

CAN I PURCHASE RON CLARK MATERIALS AT THE SCHOOL?
Yes, books, posters and other materials will be available for purchase. All proceeds help fund student scholarships.

WILL RON BE AVAILABLE TO SIGN BOOKS AND OTHER MATERIALS?
Yes, Mr. Clark and Mrs. Bearden will sign books and materials at the end of training.

WHAT IS THE RECOMMENDED DRESS CODE?
Attire is casual. Groups are encouraged to wear your school colors or school shirts.

DOES EVERYONE HAVE TO GO DOWN THE SLIDE?
We encourage everyone to experience the slide, but it isn’t necessary. For those adventurous enough for the slide, we encourage you to wear pants.

CAN MY CHILD ATTEND?
While families are extremely important to us at RCA, we are unable to accommodate children during training days or conferences. Please make alternate arrangements for any childcare needs.
For any other questions, please email training@ronclarkacademy.com