PAYMENT & REGISTRATION QUESTIONS
WHAT TYPE OF PAYMENTS ARE ACCEPTABLE?
We accept all major credit cards and payments made via donor’s choose.
Registrations must be completed online.
WHAT IS YOUR CANCELLATION POLICY?
Reservations may be cancelled 30 days prior to the registered training date. Cancellations made after this deadline will not be given refunds, and the registrant(s) will be responsible for paying the registration fee in full. Registrants who reserve their spot via purchase order will still be invoiced for and required to pay the full fee, even if they do not attend the training. No refunds will be issued for no-shows. You must contact us prior to the conference to cancel.
HOW DO I CANCEL MY REGISTRATION?
Reservations may be cancelled 30 days prior to the registered training date. To receive your refund, please submit your cancellation by logging into your registration confirmation page (you will need your confirmation number). After logging in select “cancel”. It may take 1-2 business days for refunds to be processed to your credit card.
I’M REGISTERED BUT CANNOT ATTEND. MAY SOMEONE ELSE GO IN MY PLACE?
Registrations may be transferred to another person within your organization for no fee. Transfers may be completed online by logging into your registration confirmation page and assigning a new name to the registration. The deadline to make changes is 48 hours prior to the event.
CAN I USE A PURCHASE ORDER?
Yes, we do accept purchase orders to hold a registration. A copy of the purchase order must be submitted within 30 days of the registration. Purchase orders can be emailed to firstname.lastname@example.org or faxed to 678-731-1505. Once a purchase order is received, your registration will be approved. Payment must be received prior to the training date. Registrations without payment or purchase order are subject to cancellation after 30 days of registering. Please make checks payable to: The Ron Clark Academy
ATTN: Educator Training, 228 Margaret Street SE, Atlanta, GA 30315
IS PAYMENT DUE BEFORE THE TRAINING DATE?
Yes. Payment must be paid in full prior to the training date. Registrations without payment or purchase order are subject to cancellation 30 days prior to the training day.
I REGISTERED ONLINE AND USED A CREDIT CARD. WHEN WILL IT BE CHARGED?
Credit cards are processed online after you have submitted all the necessary information. You will know your if credit card has been processed or declined at that time. If you need an additional receipt sent to you at any time, please email email@example.com
IS PAYMENT DUE EVEN THOUGH I DID NOT ATTEND THE EVENT?
Payment is due at the time of registration. If you do not attend the conference and did not cancel per instructions above, your payment will not be refunded. If you hold your registration with a purchase order and do not show, you will still be invoiced for your registration. Registrations without payment or purchase order are subject to cancellation after 30 days of registering.
IS THERE A DISCOUNT FOR REGISTRATION?
All training fees are used to provide scholarships for the students who attend the Ron Clark Academy; therefore, group discounts or individual discounts will not be available.
WHAT IF I WANT TO REGISTER, BUT I DON’T KNOW THE NAMES OF THE ATTENDEES YET?
No problem, you may still register online to reserve your seats. Simply enter a place holder name (or “tbd”) and use your email address for your ticket. Our registration system allows you to edit your registration and update names at any time. We will send out emails prior to the event with important information, so be sure to update the name and correct email address of the attendee 48 hours in advance of the event.
HOW DO I MAKE CHANGES TO MY REGISTRATION?
You have the ability to make changes by logging into your registration confirmation page.
Your will be asked for your confirmation number.
Onsite COVID Testing
IS TESTING REQUIRED?
Yes, it is a requirement that staff, students, and visitors are tested before entering RCA.
WHAT HAPPENS IF I TEST POSITIVE
If you test positive, then unfortunately you will not be able to enter. However, we will look forward to rescheduling you for a future date.
If you have been in quarantine for several days but still test positive, you will not be able to enter either. However, we will reschedule your visit! There are variants of COVID-19, and we cannot risk the safety of our school and guests by assuming someone who tests positive (but has been quarantining) may not have contacted a different strain of the virus.
FREQUENTLY ASKED QUESTIONS
WHAT DOES MY REGISTRATION FEE INCLUDE?
Your registration fee includes admission to all sessions, digital conference materials, lunch, drinks, and snacks.
WILL RON CLARK BE AT THE SCHOOL AND CAN I WATCH HIM TEACH?
Mr. Clark is at every training, and you will be able to watch him teach. However, we cannot predict illness or other emergencies that may cause Ron to be absent during your visit.
CAN STUDENT TEACHERS VISIT THE ACADEMY?
Yes, student teachers will greatly benefit from the RCA Experience.
CAN I PURCHASE RON CLARK MATERIALS AT THE SCHOOL?
Yes, books, posters and other materials will be available for purchase. All proceeds help fund student scholarships.
WILL RON BE AVAILABLE TO SIGN BOOKS AND OTHER MATERIALS?
Yes, Mr. Clark and Mrs. Bearden will sign books and materials at the end of training.
WHAT IS THE RECOMMENDED DRESS CODE?
Attire is casual. Groups are encouraged to wear your school colors or school shirts.
DOES EVERYONE HAVE TO GO DOWN THE SLIDE?
We encourage everyone to experience the slide, but it isn’t necessary. For those adventurous enough for the slide, we encourage you to wear pants.
CAN MY CHILD ATTEND?
While families are extremely important to us at RCA, we are unable to accommodate children during training days or conferences. Please make alternate arrangements for any childcare needs.
For any other questions, please email firstname.lastname@example.org